Distributor Management System with SAP Integration

Key Challenges

Complex Scheme Management — Genus operated multiple distributor incentive schemes simultaneously, each with unique eligibility criteria, tier structures, and settlement rules. Without a flexible digital system, configuring and managing these schemes was error-prone, time-consuming, and lacked transparency for both internal teams and distributors.

SPGS Automation Gaps — The Solar Power Generating System (SPGS) product line required end-to-end automation across ordering, tracking, and fulfilment. Existing processes relied on manual coordination between sales, logistics, and distributors, creating delays and visibility gaps throughout the SPGS lifecycle.

Inefficient Scheme Settlement — Scheme settlements were handled through manual calculations and approvals, leading to delayed payouts, disputed amounts, and strained distributor relationships. The lack of a centralized settlement engine made reconciliation across regions and product lines a significant operational burden.

ERP Integration Challenges — Genus relied on SAP as its core ERP system, but distributor-facing processes operated in silos with no real-time data synchronization. Orders, payments, credit limits, and product information were often out of sync between SAP and the distributor-facing tools, causing operational friction and data inconsistencies.

Our Approach

Kansoft partnered with Genus’s distribution and IT teams to design and deliver a comprehensive DMS platform:

Business Process Mapping — Conducted in-depth workshops with distribution, finance, and IT stakeholders to map existing workflows, identify automation opportunities, and define requirements for scheme management, order processing, and settlement.

Custom Platform Development — Designed and built the DMS platform on .NET Core with MS SQL, creating a scalable foundation that could accommodate Genus’s complex business rules and growing distributor network.

Integration Strategy — Architected a real-time, bi-directional SAP integration layer ensuring orders, payments, credit limits, product catalogs, and financial data remain synchronized across systems without manual intervention.

Automation Focus — Prioritized automation of high-impact workflows including scheme configuration, eligibility calculation, settlement processing, and SPGS order management to reduce manual effort and improve accuracy.

Mobility Enablement — Developed a native Android mobile application to extend DMS capabilities to distributors in the field, enabling self-service access to orders, payments, schemes, and account information.

Solutions Delivered

DMS Platform — Delivered a centralized Distributor Management System serving as the single platform for all distributor interactions, from registration and onboarding to order management, payment tracking, and scheme participation.

Dynamic Scheme Management Engine — Built a flexible, configurable scheme management engine supporting multiple concurrent schemes with varying eligibility criteria, tier structures, incentive calculations, and regional variations. Internal teams can create, modify, and manage schemes without developer intervention.

SPGS Automation — Automated the complete Solar Power Generating System lifecycle, from order placement through tracking, fulfilment, and settlement, eliminating manual coordination bottlenecks and providing end-to-end visibility.

Centralized Scheme Settlement — Implemented an automated settlement engine that calculates distributor payouts based on scheme rules, handles multi-level approvals, and generates settlement reports for finance teams. Reconciliation across regions and product lines is now handled within the platform.

Seamless SAP Integration — Deployed real-time bi-directional SAP synchronization ensuring orders, payments, credit limits, product data, and financial transactions stay consistent across the DMS and ERP systems. Changes in either system are reflected in near real-time.

Distributor Mobile App — Developed a native Android application empowering distributors with comprehensive self-service capabilities: place orders, track payments, monitor credit limits, view active schemes, record secondary sales, access invoices, and update payment acknowledgements — all from their mobile devices.

Why Kansoft

Manufacturing & Distribution Expertise — Kansoft’s deep understanding of manufacturing supply chains and distributor ecosystems ensured the platform addressed real operational pain points, not just technical requirements.

Custom Engineering — Rather than forcing a generic off-the-shelf solution, Kansoft built a purpose-designed platform that accommodates Genus’s unique scheme structures, approval workflows, and business rules.

Integration Excellence — The team’s experience with complex ERP integrations, particularly SAP, ensured seamless data flow between the DMS and Genus’s core business systems without disrupting existing operations.

Scalable Platform Design — The architecture was designed to scale with Genus’s growing distributor network, supporting additional regions, product lines, and scheme types without re-engineering.

Mobility-Driven Solutions — By placing a powerful mobile app in distributors’ hands, Kansoft transformed the distributor experience from a back-office dependency to a self-service, always-accessible digital relationship.

Business Impact

• Real-time SAP data synchronization across the entire distribution network
• 100% automated scheme configuration, eligibility calculation, and settlement processing
• Mobile self-service app empowering distributors with end-to-end visibility and control
• Centralized order, payment, and credit management in a single platform
• SPGS lifecycle fully automated from order to settlement
• Reduced scheme settlement disputes through transparent, rule-based calculations
• Improved distributor satisfaction with real-time access to account information and scheme details