An advanced teleshopping CRM with order management, logistics, dialer, and analytics — built for live TV shopping, omnichannel retail, and high-volume dealer networks.
Kansoft's teleshopping CRM is a battle-tested platform that automates the full operational stack of a modern teleshopping or ecommerce business — call-centre sales, payments, logistics, dealer management, and customer service — in one place.
Built on real teleshopping workflows over multiple production deployments, it integrates with major dialers, 25+ courier partners, finance systems, and ecommerce stacks out of the box.
A single CRM platform capturing 360° customer data and automating order progression from warehouse to customer care — no swivel-chairing between systems.
Pre-built integrations with 25+ courier partners (FedEx, BlueDart, DHL, and major regional carriers) — real-time tracking, AWB generation, and reverse-logistics workflows.
Real-time order flow from your storefront, marketplaces, and mobile apps into a unified workflow — no manual reconciliation.
Pre-loaded mappings and business logic built specifically for teleshopping and ecommerce — minimal configuration overhead, designed to scale with order volume.
Plug-and-play integration with major dialer systems for inbound and outbound calling — every call linked to the customer record.
100+ pre-built reports and dashboards covering orders, dealers, agents, media spend, and operations — exportable in one click.
Smart defaults and auto-fill across every workflow — agents focus on customers, not forms.
Role-based access, audit logs, and encrypted data — built for high-volume PII and payment workflows.
Live operational dashboards for managers, owners, and agents — slice by region, agent, product, or media campaign.
Inbound emails auto-routed to the right customer record — no orphan tickets, no missed enquiries.
Intuitive UI built on real teleshopping workflows — agents productive on day one, not month two.
Built for Indian tax compliance — GST returns, e-invoicing, and e-way bill generation out of the box.
Order trends, agent performance, media ROI — visualised, not buried in tables.
5–6 level hierarchy across modules — supports HQ → region → branch → franchise → dealer structures.
Two-way sync with Tally and other finance systems — no double entry, no reconciliation gaps.
Track campaign-level performance, deal-by-deal profitability, and media spend ROI in real time.
Customised templates per workflow — order confirmation, dispatch, delivery, payment reminders.
Operational, financial, and management reports — exportable to Excel, PDF, and integrated BI tools.
Tell us about your call-centre size, fulfilment model, and dealer hierarchy. We will run a focused 30-minute demo on the modules that matter.
Book a DemoBest for dealer-led and franchisee-driven teleshopping operations getting started or consolidating a fragmented stack.
For multi-warehouse, multi-channel, multi-region teleshopping operations needing full WMS, logistics, and reconciliation depth.
Inbound call surge handling, real-time inventory checks, and live agent assignment for time-bound deals.
Unified order flow from web, mobile app, marketplace, and call centre — one customer view across every channel.
Multi-tier dealer hierarchies with role-based access, sub-dealer management, and territory rules.
Vendor-fulfilled order workflows, marketplace integrations, and split-payment reconciliation.
