Cloud & DevOps

DevOps & Platform Engineering — CI/CD, Kubernetes, IaC & Internal Developer Platforms

End-to-end DevOps platform engineering: CI/CD pipeline design, Kubernetes platforms, infrastructure as code, observability, and internal developer portals. DORA-metric-driven delivery for engineering teams in India, UAE, USA, Europe, and Australia.

Where Do You Stand?

The DevOps Maturity Model

Most engineering organisations sit at Level 1 or 2 — shipping slowly, absorbing unnecessary incident load, and building on foundations that won't scale. Platform engineering is the systematic path to Level 4.

Level 1 — Initial
  • Manual deployments, no CI/CD
  • Siloed dev and ops teams
  • Releases infrequent and high-risk
  • No observability or alerting
Level 2 — Developing
  • Basic CI pipelines in place
  • Some automated testing
  • Deployments still manual in part
  • Reactive incident management
Level 3 — Defined
  • Full CI/CD with gated quality checks
  • Infrastructure as Code adopted
  • Centralised observability platform
  • On-call rotations and runbooks
Level 4 — Optimising
  • DORA metrics tracked & improving
  • Self-service developer platform
  • Progressive delivery (canary, feature flags)
  • AIOps and automated remediation

* Maturity model adapted from DORA State of DevOps research and the CNCF Platform Engineering maturity model. Most organisations begin an engagement at Level 1–2 and reach Level 3–4 within 6–12 months.

Measurable Outcomes

DORA Metrics: Before & After

The four DORA metrics are the industry standard for measuring software delivery performance. Here's what clients typically see after a platform engineering engagement.

Deployment Frequency

Engineering teams shipping continuously rather than batching risk into big-bang releases.

Before Monthly / quarterly releases
After Multiple deploys per day

Lead Time for Changes

From merged pull request to live production — measured end-to-end across the entire delivery chain.

Before 2–4 weeks commit-to-deploy
After Under 1 hour

Change Failure Rate

Automated testing, progressive delivery, and rollback capabilities reduce production failures significantly.

Before 15–30% of releases cause incidents
After Below 5%

Mean Time to Recovery

Centralised observability, automated alerts, and practised runbooks cut mean recovery time drastically.

Before Hours to days per incident
After Under 15 minutes

* DORA (DevOps Research and Assessment) metrics sourced from Google's Accelerate research and the annual State of DevOps Report. Outcomes reflect aggregate client results and are not guaranteed for every engagement.

Pipeline bottleneck?

Get a DORA Metrics Audit

Deploy frequency, lead time, MTTR, change failure rate — we'll measure where you are and show you the two or three fixes that'll move the needle.

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What We Deliver

DevOps Platform Engineering Services

From pipeline automation to full internal developer platforms — six capability areas that cover the complete DevOps engineering stack.

CI/CD Pipeline Engineering

End-to-end pipeline design and implementation using GitHub Actions, GitLab CI, or Jenkins — with automated testing, security scanning, and gated promotion across environments.

Infrastructure as Code

Terraform and Pulumi modules for AWS, Azure, and GCP — versioned, reusable, and enforced via policy-as-code. No more configuration drift or manual cloud console changes.

Container & Kubernetes Platform

Production-grade Kubernetes clusters — cluster design, Helm chart libraries, namespace governance, resource policies, and GitOps delivery via Flux or Argo CD.

Internal Developer Platform

Self-service developer portals built on Backstage or Port — service catalogues, scaffolding templates, integrated runbooks, and golden-path workflows reducing cognitive load.

Observability & SRE

Unified observability stacks — Prometheus, Grafana, Datadog, or Elastic — with SLO/SLA dashboards, alerting runbooks, on-call rotation design, and incident post-mortem frameworks.

DevSecOps & Compliance Automation

Security embedded into every pipeline stage — SAST, DAST, container image scanning, secrets detection, and compliance-as-code for SOC 2, HIPAA, and ISO 27001 controls.

How We Work

Our Platform Engineering Process

A structured six-phase approach — from understanding your current state to handing over a platform your team is confident running independently.

01

Platform Audit

We map your current toolchain, deployment workflows, DORA baselines, and identify the highest-impact bottlenecks before writing a single line of configuration.

02

Platform Design

Architecture decisions for CI/CD, IaC, container strategy, observability, and developer portal — documented and agreed before build starts.

03

Foundation Build

Core platform components stood up: pipeline templates, IaC modules, base Kubernetes clusters, and observability stack with initial dashboards and alerts.

04

Workload Migration

Existing services migrated onto the new platform in priority order — each with smoke tests, rollback plans, and runbook updates as they move.

05

Enable & Train

Developer onboarding sessions, golden-path documentation, and self-service portal configuration. Your team owns the platform, not just uses it.

06

Optimise & Handover

DORA metrics review, cost optimisation pass, security posture hardening, and optional ongoing SRE retainer for continued platform evolution.

Technology

The Platform Engineering Toolchain

We work with the tools your team already uses — or help you select the right combination based on your scale, cloud provider, and compliance posture.

CI/CD

GitHub Actions GitLab CI Jenkins

Infrastructure as Code

Terraform Pulumi

Containers & Orchestration

Docker Kubernetes Helm

GitOps & Delivery

Flux Argo CD Crossplane

Observability

Prometheus Grafana Datadog Elasticsearch

Developer Portals

Backstage Port Cortex

AI & AIOps Capabilities

Where maturity allows, we also integrate AIOps capabilities into the observability layer — ML-based anomaly detection, automated root cause analysis, and intelligent alerting noise reduction. On the pipeline side, AI-assisted code review, automated test generation, and LLM-powered runbook synthesis are available as platform add-ons that reduce toil and improve mean time to resolution.

Mapping this to your stack?

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Industries

Built for Complex, Regulated Environments

We've delivered DevOps platforms for organisations across India, UAE, USA, Europe, and Australia — including highly regulated sectors where pipeline security and compliance evidence are non-negotiable.

Healthcare & Life Sciences
Fintech & Financial Services
Manufacturing
E-commerce & Retail
SaaS & Product Companies
IT Firms & Tech Companies
Results

Platform Engineering in Production

Concrete outcomes from DevOps platform engagements — measured in deployment frequency, lead time, and compliance milestones.

AI & SaaS Platforms

Terraform GitOps and IaC pipelines for an AI video platform

Built a multi-account AWS landing zone with Terraform, AWS Organizations, Sentinel/OPA policies, Transit Gateway, and centralised observability. 80% faster provisioning, 85% infrastructure automation, 60% fewer incidents.

Read Case Study
Healthcare

HIPAA-compliant DevOps platform for a global IVF EMR

Multi-account AWS landing zone for Meddilink with Terraform IaC, audit-ready pipelines, secrets rotation via AWS Secrets Manager, and CloudWatch-based observability across 250+ tenant environments.

Read Case Study
Manufacturing

Microservice DevOps stack on Azure for an industrial logistics platform

Designed a microservice and DevOps platform on Azure for Wonder Cement's in-plant logistics — Service Bus, Blob Storage, Azure Cache, and IoT integration. 3-month delivery with zero ongoing AMC cost.

Read Case Study
Ready to scope the platform work?

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Why Kansoft

Why Engineering Teams Choose Us

Platform Engineers, Not Generalists

Our cloud and DevOps team holds hands-on certifications and production experience across AWS, Azure, GCP, and multi-cloud — not generalist IT consultants repackaging tutorials.

DORA-Driven Delivery

We baseline your four key DORA metrics at the start of every engagement and track them throughout. Our success is measured in deployment frequency and MTTR — not ticket counts.

Security Woven In

DevSecOps is not an add-on service for us. Security scanning, secrets management, and policy-as-code are part of every pipeline we build — covering SOC 2, HIPAA, and ISO 27001 environments.

We Enable Your Team

We build platforms your engineers want to use. Golden-path documentation, self-service portals, and hands-on training ensure your team owns and evolves the platform after we hand over.

Multi-Cloud, Multi-Region

Production experience across AWS, Azure, and GCP for clients in India, UAE, USA, Europe, and Australia. We understand data residency, compliance, and latency requirements by region.

FAQ

Frequently Asked Questions

Common questions about DevOps and platform engineering — answered clearly.

What is DevOps platform engineering and how is it different from standard DevOps consulting?
DevOps platform engineering focuses on building an internal platform — the shared toolchain, infrastructure, and self-service capabilities — that all engineering teams use to build, test, deploy, and operate software. Standard DevOps consulting often means configuring individual pipelines or fixing operational issues on a project-by-project basis. Platform engineering treats the developer experience as a product: you build it once, maintain it centrally, and every team benefits. The result is faster onboarding, consistent security posture, and compound improvements to DORA metrics across the entire engineering organisation.
Which CI/CD tools do you work with?
We work with GitHub Actions, GitLab CI, Jenkins, and CircleCI. For organisations already invested in a specific tool, we build on top of what you have. For greenfield or migration projects, we typically recommend GitHub Actions or GitLab CI for their native integration with version control, built-in secrets management, and strong open-source ecosystem. Our pipeline templates are reusable, parameterised, and documented so your engineers can extend them without specialist help.
Do you only work with Kubernetes or do you also support serverless and traditional VM deployments?
We support the full range — Kubernetes (EKS, AKS, GKE, self-managed), serverless (AWS Lambda, Azure Functions, Google Cloud Run), and VM-based deployments where workload characteristics or compliance requirements demand them. Platform engineering is about matching the right execution model to each workload, not mandating a single approach. Many engagements involve a mix: containerised microservices on Kubernetes alongside serverless event processors and a few stateful workloads on managed VMs.
How do you approach infrastructure as code — Terraform or Pulumi?
Both. Terraform is the most widely adopted IaC tool and has the broadest provider ecosystem — it's our default recommendation for most organisations. Pulumi is a strong choice when teams want to use general-purpose programming languages (TypeScript, Python, Go) rather than HCL, or when complex logic in infrastructure definitions makes Terraform verbose. For existing Terraform estates, we work within your current module structure and help refactor for reuse and policy compliance rather than forcing a migration.
How long does a typical DevOps platform engineering engagement take?
A focused foundation engagement — covering CI/CD pipeline standardisation, IaC modules, base Kubernetes platform, and observability stack — typically runs 10–16 weeks. Full internal developer portal delivery with self-service scaffolding, service catalogues, and team onboarding adds another 8–12 weeks. Ongoing SRE and platform evolution retainers are available after handover. Scope depends on the number of services, cloud providers, and compliance requirements in play — we provide a detailed delivery plan after the initial audit.
Can you help us pass SOC 2 or achieve ISO 27001 certification through DevSecOps changes?
Yes — compliance automation is a core part of our DevSecOps practice. We map pipeline controls to specific SOC 2 Trust Service Criteria and ISO 27001 Annex A controls: automated access reviews, immutable audit trails for deployments, SAST/DAST scanning with evidence artefacts, secrets rotation policies, and change management gates. We work alongside your auditors and provide the technical documentation and evidence packages they need. Several clients have achieved SOC 2 Type II within 4–6 months of engaging us.

Ready to Accelerate Your Engineering Delivery?

Tell us where your pipeline and platform bottlenecks are — we'll audit, design, and build the platform that removes them.

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