Last mile logistics
Jivana Link is one of our key Switzerland based client. The company produces and delivers premium packaged drinking water across cities. With the rapidly increasing customer base, Jivana required technology to plan, optimize logistics, operations, team and provide quality experience to their customers.
Kansoft, as a strategic technology provider, helped them with their business challenges at various levels. Also, we have played a key partnership role in the entire process re-engineering through automation and enabling technology-driven solutions. Multiple applications for Jivana have been developed by Kansoft to rejuvenate the entire production to delivery process including development of analytical applications for scalability, growth and operational control. UI Elements have been heavily utilized to resolve many problems of efficiency, optimization and visualization.
ERP application
To manage Purchase, Inventory, Production, Planning, Sales, Accounting and Supply Chain network. This application has been rewritten and replaced legacy ERP system.
Customer Mobile Application
For Android and iOS platform. This application helps customers especially regular subscription-based customers to order through app, track deliveries and maintain profile/payments directly on app. App is also integrated with payment gateway for online payments.
CRM application
For managing customer support, tickets, orders, delivery schedules, reward points and notification framework for application including promotions. A variety of dashboards have been provided for various roles in the organization to control and efficiently perform their jobs.
Delivery Mobile Application
For solving delivery issues and providing near real time tracking with an option to deliver through barcode scanning. Delivery information reflects immediately across ERP, CRM and Customer App for transparent operations and a great customer experience.